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Further Help - Lenovo T560 Manual

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Further Help

i
If possible, stay by your
computer. Your Technical
Support Representative may
wish to go through the problem
with you during the call.
i
More help, late-breaking
news and details of the
latest accessories for these
products may be found on the
worldwide web at:
http://www.pc.ibm.com/us/
accessories
Information about the Video
Electronics Standards
Association can be found
on the worldwide web at :
http://www.vesa.org
24
Machine Name – T560 Color Monitor
Warranty Period – Three (3) Years
See the IBM Statement of Limited Warranty included in this publication for IBM's
warranty terms and conditions.
The IBM Machine Warranty worldwide Web site at
http://www-1.ibm.com/servers/support/machine_warranties/ provides a worldwide
overview of IBM's Limited Warranty for IBM Machines, a Glossary of IBM definitions,
Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to
Product Support pages. The IBM Statement of Limited Warranty is also available
on this site in 29 languages via pdf files.
Service and support
With the original purchase of an IBM machine, you have access to extensive support
coverage. During the IBM machine warranty period, you may call IBM or your
reseller for problem determination assistance under the terms of the IBM Statement
of Limited Warranty. You may seek help as follows:
Call IBM HelpCenter ® .
In the US call 1-800-772-2227
In Canada (Toronto only) call 416-383-3344
(all others) call 1-800-565-3344
In other countries, contact your dealer, retailer, or other IBM authorized servicer.
Before calling, please have available as much of the following information as
possible:
1.
Type, model and serial number from the label on the back of your monitor.
2.
Purchase receipt.
3.
Description of problem.
4.
type and model.
Computer
5.
System configuration (hardware fitted etc.).
6.
System BIOS version number.
7.
Operating System and version number.
8.
Display driver version number.

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